Customer Support
Retail Label Program
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The following Tyson Fresh Meats labels are available for order from the York Label Corporation:
- Chairman's Reserve® Beef and Pork
- Supreme Tender® Pork products
- Star Ranch Angus Beef™
- Star Ranch Natural Angus Beef™
- Ground beef products
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Label Order Requirements:
- Customer has to have an ID #.
- You can obtain your ID # from the Customer Resource Center at 800-416-2269 ext. 2717.
- The ID # has to be authorized by the FSC for the area in which the customer is located.
- Once your ID # is assigned, declare what they are authorized to order from the Label List the FSC has provided the Customer Resource Center (Denise Simon).
- Out of the list of labels Tyson Fresh Meats offers, five of them are licensed brands and will require legal agreements.
- Once you are authorized to order labels and have an ID #, there are two options to place an order:
- By fax 1-888-427-8266
- By phone 1-877-427-2333
- Contact Denise Simon at the Customer Resource Center at 800-416-2269 ext. 2717 for additional information.
- Quantities can only be ordered by the case
- One case has 16 rolls
- 500 labels to a roll
- 8000 labels per case
- Exception is the Open Prairie Natural Angus Beef Labels = 8 rolls for 4000 labels.
- Customers are allowed to order assorted labels to equal the 16 rolls for one case.
- Please allow FedEx seven business days for shipping (It is customary for label company to ship an order form with every shipment).
- For trouble shooting problems, please call the Customer Resource Center at 800-416-2269 ext. 2717
Tyson Fresh Meats Extranet System
The Tyson Fresh Meats Extranet System allows customers to access various tools to help customers throughout the order process. Order Confirmations, Bill of Ladings, Order Manifests and Customer Invoices, as well as many other options are available through this system.
Please contact your current Tyson Fresh Meats Sales Representative to let them know you are interested in this service.
To sign-up for access please follow these steps:
- Fill out an Extranet Setup Form provided by your sales representative and fax it to the Customer Resource Center at 605-235-3899
- Log on to the TFM Extranet at www.secure.ibpinc.com as a first time user and fill out all personal information
Once a customer is set up, an e-mail will be sent letting them know they have successfully registered and now have access to the site.
POS/POP Materials
Tyson Fresh Meats offers POP/POP materials – please contact your Tyson Fresh Meats Sales Representative for more information.
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